Cooee Community Charters – Terms of Service

Effective Date: June 01, 2025

Welcome to Cooee Community Charters (“we”, “our”, or “us”). By accessing or using our website, booking our services, or otherwise interacting with our platform, you agree to be bound by the following Terms of Service (“Terms”). Please read them carefully.


1. Services Provided

Cooee Community Charters offers reliable bus transportation, charter options, and airport transfer services for individuals, community groups, and organizations. Whether you’re looking to hire bus for a family trip, school event, or corporate outing, we provide dependable solutions across Queensland. Our fleet includes mini-buses and full-sized coaches for every type of group charter.

All services are subject to availability and may vary depending on location, demand, or unforeseen operational constraints.


2. Eligibility

To book or use our services:

  • You must be at least 18 years old (or have parental/guardian consent for minors using the service).

  • You must provide accurate and complete information.

  • You agree not to use the services for unlawful or prohibited purposes.


3. Bookings and Payments

  • All bookings must be made in advance via our website or authorized channels.

  • Payment terms will be specified at the time of booking. Prices are quoted in AUD and may include applicable taxes and fees.

  • Bookings are not confirmed until full or partial payment (as specified) is received.

  • We reserve the right to refuse or cancel bookings at our discretion, including in cases of suspected fraud or misuse.

If you’re searching for bus hire near me, our platform ensures seamless online booking and transparent pricing.


4. Cancellations and Refunds

  • Cancellations made 72 hours or more before the scheduled departure may be eligible for a full or partial refund.

  • No refunds are given for no-shows or late cancellations.

  • If we cancel a service (e.g., due to weather or mechanical issues), we will provide a full refund or offer alternative arrangements where possible.


5. User Conduct

Users must:

  • Follow all safety instructions given by staff or drivers.

  • Refrain from disruptive, abusive, or illegal behavior.

  • Be responsible for their own belongings during the charter bus trip.

  • Not damage or misuse vehicles or property.

We reserve the right to refuse service to anyone violating these rules.


6. Limitation of Liability

To the extent permitted by law, Cooee Community Charters will not be liable for:

  • Indirect or consequential losses.

  • Delays caused by traffic, weather, or external conditions.

  • Personal injury or property loss unless caused by proven negligence.

Use of our charter bus rental services is at your own risk.


7. Privacy

Your use of our services is also governed by our Privacy Policy, which describes how we collect, use, and store your information.


8. Intellectual Property

All content on our website (text, images, logos, designs, etc.) is the property of Cooee Community Charters unless otherwise stated. You may not copy, reuse, or distribute materials without written permission.


9. Amendments

We may update these Terms at any time. Changes are effective upon posting on our website. Continued use of our hire bus services after updates implies acceptance.


10. Governing Law

These Terms shall be governed by the laws of the State of Queensland, Australia, and any disputes will be handled in its courts.


11. Contact Us

If you have questions about these Terms, please contact us at:
📧 info@cooeecommunitycharters.com.au
📞 (+61) 409 661342
🌐 www.cooeecommunitycharters.com.au